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Lake Manyara Serena Safari Lodge, Tanzania | Safari365 - Duration: 1 ... Ramada Resort Dar es Salaam, a Tanzania Beach Hotel - Duration: 0:57. Yes, Dar Es Salaam Serena Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. I used the executive floor level 7 and was very pleased with the service given. Enjoy free breakfast, free WiFi, and free parking. if you just walk out of the hotel ground, you will be surrounded by filth and emptiness I think that in general one can find a refuge in the hotel from the nothingness that the town has to offer.. Dear Eytanin,We sincerely appreciate the feedback regarding your recent stay with us.The entire team is delighted that we met your expectations and made your stay memorable.We thank you for the opportunity you gave us to be of service to you, and look forward to hosting you once again in the near future.Sincerely,Daniel Sambai. Here we will include all the latest gadgets, however keep the Swahili look and feel, modern with a local touch.Sincerely,Rahim, Was a good Experience and Good Place in the city center of Dar es Salaam, Good African Food and a great place for business talks. Create New Account. asia. democratic republic of congo (drc) goma serena hotel, north kivu. The wait staff outside of the brunch area were amazing and extremely attentive. I hope she’s seen by the managers and she can show the others a thing or two about customer service... one in our party had a small baby who wanted to eat everything, she offered to bring over soup(?) I’ll start with why my review is 4 instead of 5 and why it was almost worse than a 4. Just make sure to check this property's cancellation policy for the exact terms and conditions. Just make sure to check this property's cancellation policy for the exact terms and conditions. Log In. Prices are the average nightly price provided by our partners and may not include all taxes and fees. What are the cleanliness and hygiene measures currently in place at Dar Es Salaam Serena Hotel? I feel horrible I too too long to write this and now I can’t remember her name... she was amazing! Ramada Resort Dar Es Salaam … Looking for a room at Dar Es Salaam Serena Hotel in Dar es Salaam? See 794 traveller reviews, 382 candid photos, and great deals for Dar es Salaam Serena Hotel, ranked #9 of 143 hotels in Dar es Salaam and rated 4 of 5 at Tripadvisor. The hotel is undergoing an extensive remodel. Dar es Salaam Serena Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, SerenaHotels, Deputy General Manager at Dar es Salaam Serena Hotel, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. In particular, Raphael, one of the concierges, was extremely helpful and flexible in securing us ferry tickets to Zanzibar. We have noted your comments with regards check-in and check-out and rest assured that we will explore better ways to hasten this important exercise!We look forward to welcoming you once again to Dar es Salaam Serena Hotel, hopefully, in the not too distant future.Kind RegardsDaniel Sambai, I spent a week on business in Tanzania last week and I had a great experience at the Hotel the rooms were clean and had enough space I was allocated the sea facing room on the 6th floor which had great Wi-Fi and views .the food is not cheap but is of great quality .the small restaurant in the hotel offers the best service as compared to the main restaurant and the staff is friendlyThe only issue I experienced was in check out the lady at reception was not cooperating with my colleague about which portion of the bill was for the company and the the transfers she insisted we settle the transfers An overall great experience at Serena dar er salam, Dear Stan M,It's an absolute pleasure reading about your stay and we are very happy to hear that we exceeded most of your expectations!I however would like to apologize for your check-in experience - Management truly appreciates your feedback and rest assured that remedial measures will be instituted to avert future recurrence.Thank you once again for sharing your experience and we look forward to seeing you soon. We look forward to seeing you again soon.Sincerely,Rahim. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, SerenaHotels, General Manager at Dar es Salaam Serena Hotel, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. dar es salaam serena hotel zanzibar serena hotel arusha serena hotel, resort & spa mbuzi mawe serena camp kirawira serena camp selous serena camp ngorongoro serena safari lodge serengeti serena safari lodge lake manyara serena safari lodge serena mivumo river lodge. Whilst I am delighted that you enjoyed your food and afternoon, we will certainly look at the service levels to ensure you receive the very best every time. Prices are calculated as … If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This hotel is highly recommended. So this isn’t really bad since it was resolved. Guests enjoy the pool. Been staying at Serena Group of Hotels in Tanzania, Kenya and Uganda for the last 6 years .. Service has been excellent, good food, Rooms in Dar Serena are decent and clean, can be revamped abit .. otherwise located in center of town and safe area !!! Book Dar es Salaam Serena Hotel, Dar es Salaam on Tripadvisor: See 794 traveller reviews, 382 candid photos, and great deals for Dar es Salaam Serena Hotel, ranked #9 of 146 hotels in Dar es Salaam and rated 4 of 5 at Tripadvisor. Breakfast, WiFi, and parking are free at this hotel. more. You have access to free coffee and snacks. The food was actually great, best vitumbua I’ve had in a long time (I’d like to think I know my vitumbua) truly, compliments to the chef.They have a good mix of Swahili and Indian (Swahili food is influenced with other cultures so I’d really call all of it Swahili really.) Lovely wood interiors, rooms are excellent.Feels like a genuine African experience.I like the major international hotels well enough but they tend to be generic whereas with the Serena there is a definite local feel, Dear michaelxbrady,We are delighted that you enjoyed your stay with us as well as appreciated the authenticity of our style and decor. Log In. T: (+255 22) 2212500 F: (+255 22) 2113981 E: daressalaam@serenahotels.com or reservations.daressalaam@serenahotels.com | sales.daressalaam@serenahotels.com Menu at restaurant is good. Let’s talk about brunch. Stay at this 5-star luxury hotel in Dar es Salaam. Kindly note that it is feedback such as yours that inspires us to improve on our service delivery. The meals are quite delectable.Recommendable. Complimentary Tea/coffee in room. Taxes and fees that are shown are estimates only. I will always use this hotel in Dar es Salaam if i return to work in this area. The rooms are spacious and lavish. Price: Adult: 70,000 Tsh per person Children from 5 yrs - 12 yrs is 35,000 Tsh per child Children from 0 – 4 yrs is free Offer includes: … I’ll start with why my review is 4 instead of 5 and why it was almost worse than a 4. See 792 traveler reviews, 380 candid photos, and great deals for Dar es Salaam Serena Hotel, ranked #9 of 141 hotels in Dar es Salaam and rated 4 of 5 at Tripadvisor. My colleagues and I had been weeks with limited food options, so I rounded us up to go get an early breakfast. My colleagues and I had been weeks with limited food options, so I rounded us up to go get an early breakfast. I will go again before we head out.Dessert; I think they need to subcontract this portion or something...I’ve actually had some delicious goodies in and around town so it can’t be that hard... the fruits were great though... presentation and taste.All in all we had a great time... the good outweighed outweighed the bad and I was in amazing company.More, Dear Proudmama35,Thank you for your candid review of our Sunday brunch. There were about 30 of us in my group looking for tickets, and Raphael went above and beyond staying past his shift to make sure he personally delivered our tickets.As for the room itself, it was fairly large and bed was comfortable, but there was clearly wear and tear. Dar es Salaam Serena Hotel: Comfortable, but nothing special - See 794 traveller reviews, 382 candid photos, and great deals for Dar es Salaam Serena Hotel at Tripadvisor. Good breakfast spread, Dear Annie Y,I am delighted that you enjoyed your stay with us and that Raphael was able to be of assistance to you. or. Book Dar es Salaam Serena Hotel, Dar es Salaam on Tripadvisor: See 793 traveller reviews, 382 photos, and cheap rates for Dar es Salaam Serena Hotel, ranked #9 of 141 hotels in Dar es Salaam … It's a huge hotel with lots of amenities and services to offer. Please note that all Special Requests are subject to availability and additional charges may apply. I’ve been here for brunch twice (I still prefer the Zanzibar location though ) (If you've been getting your fill of luxury hotel buffets, pay no atterntion.) Yes, Dar Es Salaam Serena Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Forgot account? 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